Privacy Policy for Seralithon

Get to know how Seralithon values and safeguards your privacy. This policy describes what personal data we collect, why we collect it, and how we use and protect your information in line with Australian regulations.

Information We Collect and Why

We gather certain information to offer and improve our services, comply with legal duties, and deliver a personalised experience.

• Contact details such as name, email address, and phone number are collected when you interact with our services.
• Usage data including IP addresses, browser types, pages visited, and time spent on our platform is gathered automatically.
• We use cookies and similar technologies to enhance your user experience and analyse traffic patterns.
• Feedback, communications, or content you submit, such as forms or messages, may be retained for service improvement.

How We Use Your Data

Personal data is used to operate our services, communicate with users, and improve your experience.

• Deliver and personalise website features, content, and communications for individual users.
• Respond to your inquiries, requests, or feedback in a timely and professional manner.
• Analyse usage trends and performance to enhance security, efficiency, and user satisfaction.
• Comply with Australian law and any legal requirements that apply to our business.

Legal Basis for Processing

Our data handling aligns with Australian privacy law, using information only where lawful and necessary.

We collect and process data based on your consent, our contractual obligations, legal requirements, and our legitimate interests in providing a secure and effective service.

Sharing Your Information

Information may occasionally be shared to operate our website and deliver relevant services.

• With trusted service providers who assist with hosting, analytics, communications, or support, bound by confidentiality agreements.
• With Australian government agencies if required by law, regulation, or any legal obligation.
• If Seralithon undergoes a business merger, acquisition, or sale, information may transfer as part of the process.

Data Security

We use industry-standard safeguards, including encryption and restricted access, to protect your personal information. Nevertheless, no method of transmission over the internet or storage is 100 percent secure. We regularly audit and update our security measures for your peace of mind.

Your Privacy Rights

Australian law gives you specific rights to your data, outlined below for your reference.

• Request access to the personal data we hold about you.
• Ask for correction of incomplete or incorrect information we store.
• Request that your personal information be deleted or restricted, as permitted by law.
• Withdraw consent when processing is based on your agreement.

Cookies and Tracking

We use cookies and similar tools for site analytics, performance, and to tailor your experience. By adjusting browser settings, you can manage or reject cookies at any time.

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Contact Us

For any questions, privacy requests, or feedback about your personal information, contact our team at Seralithon using the details below.

Policy Changes and Updates

Our privacy practices may change. Any updates will be posted on this page to keep you informed. We encourage you to review regularly.